FAQs

Here at The Business Centre (Cardiff) Ltd, we have tried to make everything as simple as possible with everything you could need from a serviced office, virtual office or co-working office all rolled into one monthly price. However, below are some of our more frequently asked questions in case anything isn’t clear. Plus, feel free to contact our friendly team if you would like to know anything else!

We have divided our FAQs into three sections: Serviced, Virtual and Co-working space to make it easy for you to find the answers you need!

Serviced Offices Frequently Asked Questions

What’s the minimum term I will need to sign for and do I need to provide any cancellation notice?

At The Business Centre (Cardiff) Ltd we provide a minimum license agreement of 3 months with 1 month’s notice to be given at the end of the term to cancel the agreement. No long term leases, no ties and the peace of mind for all our clients that the agreements are short and flexible.

What size serviced offices do you provide?

Our serviced offices range from 2 person office suites to 12 person office suites. We provide the flexibility of upgrading/downsizing depending on availability and the client’s needs. For the single users we also provide a shared office facility.

Where are your serviced offices based?

The Business Centre (Cardiff) Ltd is situated in the Vale of Glamorgan, 10 minutes away from Junction 33 at Culverhouse Cross. We have excellent public transport links along with being located 20 minutes away from Cardiff Bay or Cardiff City Centre. We are perfectly situated to ensure that you won’t need to sit in busy traffic commuting to the city centre on a daily basis.

How quickly can I move into my serviced office suite?

The Business Centre (Cardiff) Ltd will have your serviced office suite operational within 24 – 48 hours on completion of the sign-up, no hassle, no headaches for you, we literally get all furniture, IT, telephones & keys setup ready for you to concentrate on what’s really important, running your business.

What’s included in my monthly rental?

With our serviced office rentals being full serviced, all aspects of your office suite are included in your monthly office rental. Please click here to see a full detailed list of services that are included in the monthly office rental.

Why choose The Business Centre (Cardiff) Ltd over any other serviced office provider?

The Business Centre (Cardiff) Ltd provide a tailored service to each client based on their exact needs with years of experience from a professional team of receptionists, admin support and management personnel. With an on-site café, tranquil breakout areas, free parking and on-site IT & telephony support, we concentrate solely on providing a 5 star service to our clients, ensuring plenty of flexibility, stability and competitive rates.

Virtual Offices Frequently Asked Questions

What’s the minimum term I will need to sign for and do I need to provide any cancellation notice?

At The Business Centre (Cardiff) Ltd we provide a monthly rolling virtual office license agreement with 1 month’s notice to be given to cancel the agreement. No long term agreements, no ties and the peace of mind for all our clients that the agreements are short and flexible.

What packages are available to me?

We can provide any virtual business package from a registered office address, business address and call answering facilities. Our main package, the virtual office facility combines the business address & the call answering facilities. For more information please view our Virtual Office page for further information by clicking this link.

How does the telephone answering work?

We provide you with your own dedicated business telephone number which comes through to our professional team of receptionists who answer your calls in your business name, providing a point of contact to all your clients. We can take a message and relay this to you via email or we can provide a seamless transfer service to an alternative telephone number.

How does the business address service work?

Our reception team can handle all your mail and we can even take deliveries on your behalf, subject to robust identity checks. You can pop in to collect any received mail from reception or it can be forwarded to your home or operational address at standard postal rates.

How quickly can I setup the virtual facilities?

The Business Centre (Cardiff) Ltd can have your virtual office facility operational within 24 – 48 hours on completion of the sign-up.

Co-working and Shared Office Space Frequently Asked Questions

How secure is my office equipment in the shared office?

Within the shared office you will enjoy your own ‘pod’ which has a desk, lockable drawers, dedicated telephone line and internet connection. You will have your own key to the office, however, please be aware there may be up to three other occupiers of the office. Whilst we take security of the whole building seriously with CCTV cameras operating 24 hours a day, we cannot be held responsible for items left on desks or in unlocked drawers. Ultimately you are responsible for your own equipment.

How quickly can I move in?

Our shared offices are very popular with freelancers and small business owners where working from home is simply not an option. If space is available you can move in as soon as we have received your initial payment and completed all the necessary paperwork.

What’s the minimum term I will need to sign for and do I need to provide any cancellation notice?

At The Business Centre (Cardiff) Ltd we specialise in flexible monthly, rolling, shared office agreements with 1 month’s notice to be given to cancel the agreement.

What packages are available to me?

We can provide a co-working office business package fully inclusive of a registered office address, mailing address and call answering facilities. For more information please view our Co-working Spaces page.

How does the telephone answering work?

We will provide you with your own dedicated business telephone number which connects to our professional team of receptionists who will then answer your calls as your business, which provides a point of contact to all your clients. We can take a message and relay this to you via email or alternatively, we can act as a switchboard and provide a seamless transfer service to an alternative telephone number.

If you are looking for a low cost office facility in Cardiff, Barry, Penarth or the Vale of Glamorgan, then The Business Centre (Cardiff) Ltd is the ideal place for you.