At The Business Centre, we pride ourselves on the warmth and professionalism of our team, and Sarah Daltrey, who is a key member of our receptionist team, embodies that perfectly. From handling calls to greeting clients and visitors with a smile, Sarah brings her charm, wit, and a wealth of life experience to our professional phone call answering service. Here’s a closer look at Sarah’s story, from her childhood in Wales to her role at The Business Centre today.
From London to Wales
Sarah’s journey began in bustling London, where she spent her early childhood before moving to Wales at the age of six. Growing up in a lively household with five sisters and one brother, Sarah developed her knack for connecting with people early on. “I’ve always been surrounded by a mix of personalities,” Sarah shares. “That’s probably where my sense of humour and patience come from!”
Family remains a cornerstone of Sarah’s life. Today, she fosters her grandson, a role that she takes immense pride in. “He keeps me on my toes,” she says with a smile. Her home is also shared with two adorable dogs, Poppy and Dougie, who bring plenty of joy and mischief to her days.
Exploring Careers and Finding Purpose
Before joining The Business Centre, Sarah explored various career paths, each offering her unique experiences and skills. She initially studied Hotel Reception but quickly realised that the irregular shifts didn’t suit her. She then trained as a Learning Support Assistant (LSA), a role that showcased her nurturing side and ability to connect with others.
A Diverse Career Shapes an Impressive Skill Set
Over the years, Sarah gained diverse work experience, including roles at a car dealership, Tesco’s Head Office, and in childcare. These roles helped her build an impressive skill set—from polished telephone manners to problem-solving under pressure.
When her children became more independent, Sarah decided it was time to focus on herself and re-enter the workplace in a role that provided adult interaction and a sense of purpose. That’s when she came across The Business Centre—and the rest, as they say, is history.
Joining The Business Centre: Phone Call Answering Service & More
Since joining The Business Centre, Sarah has found her stride in a role that plays to her strengths.
As the friendly face (and voice) of reception in the afternoons, Sarah ensures that every client interaction is handled with care and professionalism.
She plays a key role in phone call answering services offered by The Business Centre, ensuring clients have access to the best receptionist services in the UK!
An Integral Part Of Our Phone Call Answering Service
“I love working here,” she says. “The variety of clients we interact with, the supportive team, and the great management make every day enjoyable. No two days are ever the same!”
Sarah’s responsibilities include directing calls to the appropriate serviced office or co-working space clients, taking messages for virtual receptionist services, and ensuring that visitors feel welcomed and valued. Her charm and wit, coupled with her excellent telephone manner, make her a key part of our receptionist team.
A Day in the Life of Sarah
Sarah’s day at The Business Centre is filled with variety. One moment, she’s assisting a visitor at reception; the next, she’s taking a call for a business call answering service client. It’s this dynamic environment that Sarah thrives in.
“Meeting new people and working with such a fantastic team keeps the role interesting,” Sarah explains. “There’s always something new happening, whether it’s greeting a client’s visitor or helping with the smooth running of reception. It’s a great mix of interaction and organisation.”
The Business Centre is proud to offer a reliable phone call answering service for businesses of all sizes, and Sarah’s professionalism ensures that every client feels confident in their choice of a receptionist team.
Beyond Work
Outside of work, Sarah cherishes time with her grandson and her two dogs. Poppy and Dougie are full of personality, and they often keep Sarah entertained with their antics. Whether she’s out on a walk with them or enjoying a quiet evening at home, Sarah knows how to find joy in the little things.
Exceptional Phone Call Answering Service
Sarah’s journey to The Business Centre may have taken her through a multitude of roles and experiences, but each step has shaped her into the welcoming and skilled afternoon receptionist she is today. Her warmth, charm, and dedication make her an invaluable part of our team, and we’re proud to have her representing us as part of our exceptional receptionist services.
So, the next time you call or visit us in Barry, you may be greeted by Sarah’s friendly voice and warm smile. Whether you’re here for mail forwarding, a phone call answering service, or comprehensive business support, Sarah will make sure your experience is seamless and professional.
The Business Centre: Proudly Supporting Small Businesses Since 2007!
At The Business Centre, we believe that the heart of our success lies in the people who make it all happen. Through our Meet the Team series, we aim to introduce you to the incredible individuals behind our services.
Whether you’re looking for virtual offices with a professional Cardiff business address, a phone call answering service, or a welcoming office space to grow your business, our team is here to support you every step of the way. We hope these stories inspire trust and connection, showcasing the passion and dedication we bring to helping your business thrive.
If you’d like to explore our flexible offices in Barry or benefit from our services, call us on 0808 503 3092 or email [email protected].
The Business Centre—proudly supporting small businesses in Barry since 2007!