Customer Of The Month: Meet Rebecca Turner of Capital Garage Equipment Limited

Capital Garage Equipment Limited

It’s that time again when we showcase another booming business operating here at The Business Centre (Cardiff). This time around, the spotlight is on Capital Garage Equipment Limited, a leading supplier of commercial garage equipment in the UK and Ireland.

It’s a small but dynamic business, run by three people, who primarily supply the heavy goods industry, including companies specialising in haulage, local transportation, and waste management. 

Introducing Capital Garage Equipment

Capital Garage Equipment

Capital Garage Equipment has become a leading name in commercial garage supplies, specialising in brake testers (mobile and in ground), pre-fabricated inspection pits, headlight testers, smoke analysers, and so much more.

It’s renowned for its competitive prices, excellent quality, and accommodating, tailored customer service. 

The company director, Roger Cox, established the company from home, and it quickly expanded thanks to word-of-mouth. Not long after, Roger needed to make the move from a home-based business to one with an executive serviced office. Thankfully, he found his perfect spot at The Business Centre (Cardiff) and never looked back. 

The Business Centre is the perfect environment to help Capital Garage Equipment to continue to grow to phenomenal heights, already earning an esteemed name across the UK and Ireland – from Scotland to Cornwall! 

Meet Rebecca Turner

While sipping on a cuppa at Mel’s Cafe, we met up with Rebecca Turner, the company’s administrator and financial manager. She gave us the low-down on everything Capital Garage Equipment and discussed why The Business Centre is the perfect base to run this flourishing business. 

Tell us more about Capital Garage Equipment Limited?  

We supply commercial garage equipment all over the UK and Ireland. Most of our customers operate in the heavy goods vehicle industry. We supply haulage companies, bus companies, and waste management companies to name a few. The list goes on and on.

What products do you sell?

The type of products we sell are brake testers (mobile and in ground), pre-fabricated inspection pits, headlight testers, smoke analysers, column lifts, compressors, and much more. 

Why do customers choose Capital Garage Equipment Limited?

We bring our customers competitively priced, excellent quality goods combined with personal, tailored service. We see their installation from beginning to end, including any civil works that may be needed. All of our equipment is of an excellent standard and the best in the business!

How many team members are in the company?

Three

Who was the inspiration behind the name of the company? 

The name was selected by company director, Roger Cox.

Are you part of a bigger group?

Capital Garage Equipment is a completely independent company. 

Where are you based?

Capital Garage Equipment is based at The Business Centre (Cardiff).

Why have you chosen The Business Centre? What attracted you to this location and how does it help you do your job?

Roger moved to Barry in 2015 when he met his wife Christine. Initially, he worked from home, but as the business expanded, Roger realised he needed an office space so he could bring a new employee on board. 

The Business Centre is perfect for Capital Garage Equipment as it is local and an excellent base for Roger to travel all over the country. It is also a great place for networking with other businesses.

Where are your customers based? Are they local? How do they hear about you? Do you do your own marketing?

Our customers come from all over the UK & Ireland. From Scotland to Cornwall. We get a great deal of business from word of mouth, but we also advertise on Google and have our own website. We are a specialist supplier and well-known within the industry.

What growth challenges face small businesses like Capital Garage Equipment? How do you find new clients?

Like many other small businesses, we have been impacted by the Covid-19 pandemic and the cost of living crisis. The rapid fuel increase is the main issue right now, as the companies that usually use our services are struggling with rising costs. However, we have a full order book for next year!

How long have you worked for the company? What is your role and what does your typical day look like?

I have worked for the company for 4 months. I started in March 2022. Every day is completely different and mainly consists of producing quotes and invoices. I am responsible for ordering and chasing deliveries and, in general, making sure that each day runs as smoothly as possible.

How do you relax? What do you do outside of work, on the weekends?

My absolutely favourite way to relax is to go on holiday. Once one is over, I am already booking the next. If I am not on holiday, I love to spend time with the family having fun days out, and I am an absolute bookworm!

What do you love and love less about your job?

I love the fact that I am learning new aspects of the job every day. I have never worked in this type of industry before, so it’s all new to me. I also have a great bond with my boss, Roger, which is good as it’s just the two of us in the office.

What I love less is when Roger is out and about on appointments, the office can be quite lonely. I am a firm believer that two heads are better than one.

What does the future look like for the company?

Capital Garage Equipment is always looking at new lines of business. Our next goal is to import various items of stock from as far as China. However, we have to navigate the minefield of customs first. With that said, we are so grateful to our existing customers in the UK and Ireland. Thank you for choosing us! 

Are you looking for a serviced office with everything taken care of just like Capital Garage Equipment Limited? At The Business Centre (Cardiff), we are located just 10 minutes from Cardiff Bay, Dinas Powys and Penarth. Our modern facility comes fully equipped with a range of amenities, including super-speedy broadband, breakout areas, a friendly reception team, and free access to our modern gym. Plus, the best cafe in Barry, Mel’s Cafe, is onsite! 

Whether you’re a freelancer looking for co-working spaces in Barry or a business looking for serviced offices with everything included, our packages can be perfectly tailored to suit your needs. Why not get in touch with our team to find out how our business packages could support you?