Virtual Office FAQs

Here at The Business Centre (Cardiff) Ltd, we have tried to make everything as simple as possible with everything you could need from a serviced office, virtual office or co-working office all rolled into one monthly price. However, below are some of our more frequently asked questions in case anything isn’t clear. Plus, feel free to contact our friendly team if you would like to know anything else!

We have divided our FAQs into three sections: Serviced, Virtual and Co-working space to make it easy for you to find the answers you need!

Virtual Office Frequently Asked Questions

What’s the minimum term I will need to sign for and do I need to provide any cancellation notice?

At The Business Centre (Cardiff) Ltd we provide a monthly rolling virtual office license agreement with 1 month’s notice to be given to cancel the agreement. No long term agreements, no ties and the peace of mind for all our clients that the agreements are short and flexible.

What’s included in a Virtual Office package?

We can provide any virtual business package from a registered office address, business address and call answering facilities. Our main package, the virtual office solution combines the business address with a prestigious CF postcode, dedicated company telephone number, professional call answering service, messages re-laid or seamless transfer, mail and parcel reception and business support such as meeting rooms, when required.

How does the telephone answering work?

We provide you with your own dedicated business telephone number which comes through to our professional team of receptionists who answer your calls in your business name, providing a point of contact to all your clients. We can take a message and relay this to you via email or we can provide a seamless transfer service to an alternative telephone number.

How does the business address service work?

Our reception team can handle all your mail and we can even take deliveries on your behalf, subject to robust identity checks. You can pop in to collect any received mail from reception or it can be forwarded to your home or operational address at standard postal rates.

How quickly can I setup the virtual facilities?

The Business Centre (Cardiff) Ltd can have your virtual office facility operational within 24 – 48 hours on completion of the sign-up.